Thank you for choosing NOUGAT. Through natural, effective, and healing products, we hope to help busy urbanites balance work and life. Enjoy shopping!

Do you ship internationally?

We currently ship to the following countries and cities: Hong Kong, Macau, Taiwan, United States, Canada, France, Germany, United Kingdom, Japan, South Korea, Vietnam, Singapore, Malaysia, Thailand, Indonesia, Australia, New Zealand, China. For cities or countries not on the list, please leave a message at [email protected].

"International express delivery fee: HKD"

China (CN)*1: Shenzhen (SZX), south China area (HAK), Chaoshan & Huizhou (SWA), Zhujiang Delta Area ( ZUH), Guangzhou (CAN), Dongguan (DGM)

China (CN)*1: Other regions in China (CN)

US (美國) *1: ONT (安大略), VNY (範奈斯), FCH (弗雷斯諾), BFI (西雅圖), LGB (長灘), SDM (南聖地亞哥), NUQ (弗裏蒙特), PHX (鳳凰城), SLC (鹽湖城), SMF (薩克拉門托馬瑟), RNO (裏諾), LAX (洛杉磯網關), SFO (舊金山 Gteway), PAO (聖荷西日誌中心), LAS (拉斯維加斯), DEN (丹佛), JCC (舊金山), SEE (爾灣), SCK (斯托克頓), PDX (波特蘭), ELA (洛杉磯), TUS (圖森)

US (US) *2: Other regions in the US.

How can I enjoy free delivery?

Spend HKD500 or above to enjoy free delivery service in Hong Kong and Macau.
SF Express delivery fee - HKD30 for orders below HKD500.
Enjoy international free delivery for the following orders:

How long will it take for my order to arrive? And where does NOUGAT ship from?

International shipping usually takes 7-21 business days, but it varies by country/region. Shipping to Hong Kong and Macau typically takes 1-14 days.

Postal services to destination are still affected by the pandemic and delivery of mail is expected to be delayed.

We ship from Hong Kong Special Administrative Region.

Package tracking:
For Hong Kong and Macau, you can track your package on SF Express.

You can track your package with your waybill number on https://www.sf-express.com/hk/en/.

For international orders, you will receive a tracking number via email.

What payment methods does NOUGAT accept?

NOUGAT accepts all major credit cards, including Visa, American Express, and Mastercard. We also accept PayPal.

Does NOUGAT offer any promotions or discount codes?

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When will my order be shipped?

We process and ship orders from Monday to Friday, excluding holidays. Orders with standard shipping are usually processed and shipped on the next business day after you place your order.

After your order is shipped, you will receive tracking information via email within 24 hours. Please note that it may take up to 48 hours for your tracking information to update.
Feel free to email us at [email protected] anytime.

Will I need to pay customs fees and/or duties on my package?

International shipping may be subject to import taxes, customs duties, and fees, which are levied once the package reaches the destination country/region. All such fees are the responsibility of the recipient. You may also need to pay a brokerage fee for the shipment. These fees are separate from your shipping cost and you will be responsible for paying them directly.

NOUGAT is not responsible for import taxes, duties, and customs fees.

Can NOUGAT ship my package as a "gift" or mark the value of the item as lower?

The law requires NOUGAT to declare the actual value and contents of each package for international shipments.